HOSPITALITY CHIEFS

THIS HOTEL GROUP IS QUIETLY BREAKING BARRIERS—AND IT MIGHT BE THE MOST INSPIRING THING YOU’LL READ TODAY

A Bold Move in Hospitality: How Archipelago Is Redefining Inclusion and Empowering a New Generation of Talent

28.05.2025
BY JORDI HILDIANTO
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In a world where “diversity and inclusion” is often just a corporate buzzword, one hotel group is turning those promises into powerful, life-changing action. Meet Archipelago International—the largest hotel operator in Southeast Asia, and quietly one of the most inclusive employers in the region.

With over 300 properties stretching from bustling Jakarta to scenic Gorontalo, Archipelago is doing more than just welcoming guests—they’re opening doors for individuals with disabilities, and creating a hospitality industry where everyone can belong, contribute, and shine.

Real Jobs, Real Change—From Front Office to Engineering
Forget tokenism. Archipelago is actively recruiting people with dwarfism, autism spectrum conditions, visual or speech impairments, paraplegia, and more—placing them in key departments like Front Office, Finance, F&B, Housekeeping, and even Engineering.

You might find a visually impaired bartender perfecting mocktail recipes, or a hearing-impaired finance staffer keeping the books balanced—all with the same expectations and opportunities as any other team member.

“We believe excellence isn’t just what we serve our guests, but how we empower each other,” says John Flood, Archipelago’s CEO. “Inclusive teams are stronger teams. And stronger teams build a better future.”

From Dreams to Careers: The Support That Makes It Possible
For young people wondering if a disability means their dream job is out of reach, Archipelago has a clear answer: it’s not. Their inclusive work model offers customized job training, one-on-one mentoring, and awareness programs across all properties.

They’re not just hiring—they’re building futures. Employees aren’t left to “figure it out”—they’re given tools to thrive, grow, and rise.

Not Just Hospitality—But Humanity
At the heart of this bold initiative are two core values: Compassion and Integrity. For Archipelago, hiring people with disabilities isn’t charity—it’s common sense. It’s about recognizing untapped potential and giving everyone a fair shot at success.

The company is proving that inclusivity doesn’t dilute performance—it strengthens it. And in a youth-driven world hungry for meaning and purpose, this kind of corporate leadership is exactly what Gen Z and young millennials want to see more of.

Ready for a Job That Actually Means Something?
If you’ve ever felt like you were waiting for a company that gets it, this might be your sign. Archipelago isn’t just another hotel chain—they’re building a culture where everyone belongs and everyone matters. Whether you’re job hunting or just craving some good news for once, this story is worth sharing.

Curious? Ready to apply? Head to archipelagohotels.com/careers and find your next chapter.


Because when opportunity opens its doors to everyone, the future of hospitality looks a lot brighter—and a lot more human.

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